Free Business Topics in Phoenix

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  • 5 Voices: How to Communicate Effectively with Everyone You Lead

    Debbie Correa, Senior Associate, GiANT WORLDWIDE

    5 Voices is the code for unlocking your capacity to have honest conversations and build deeper, more authentic relationships with your teams, your families and your friends. In order to lead others effectively, we need a true understanding of ourselves, our natural tendencies and patterns of behavior. MORE >

    In learning what your leadership voice sounds like to others, you will discover what it feels like to be on the other side of your personality, as well as how to hear and value others' voices, namely the Pioneer, the Connector, the Creative, the Guardian, and the Nurturer. Once you understand your own leadership voice, you'll discover how best to communicate with each of the other voices, which will transform your communication at every level of relationship, both personal and professional.

    In mastering the 5 Voices of leadership, you will increase your emotional intelligence, allowing you to gain a competitive advantage as a leader. You will also be equipped with a simple, easy to remember vocabulary that, when shared, has a track record for decreasing the drama, misunderstanding and miscommunication in all spheres of influence.

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  • The Power of Facebook Live, How to Build Credibility and Sales in 3 Minutes

    Jean Kuhn, Business Strategist / Consultant, Bounce Solutions Jean Kuhn

    In this entertaining 45 minute presentation, Certified Master Speaker, Jean Kuhn, shows your audience how to go from ordinary business owner to “Expert/Celebrity” business owner and why that’s important to getting new customers. MORE >

    Your audience will learn how to make content rich videos in a matter of minutes with their phone, tablet or desktop to create raving fans and buying customers. Something their competition is not doing... yet.

    Your audience will learn:

    * How to increase their customer reach
    * How to retain clients that stay longer and spend more money
    * How to get over 1000 views from their videos
    * How to create instant credibility
    * Hear real-life statistics that Jean and her clients are getting as they are building their businesses and getting new clients from video
    * To finally have fun with their marketing while making more money.

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  • Risk Management in Today’s Increasingly Challenging World

    Nancy Germond, MA, SPHR, SHRM-SCP, President, True North Consultants, a Division of Insurance Writer, LLC

    How to manage your organization's risk in today's workforce, including hiring, retention, loss prevention and claims management.

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  • Did You SEE What That Person SAID? – Why Your Body Language is Important

    Barbara Chatzkel, Coach and Author, The Body Language Pro

    You only have one chance to make a first impression. Decisions about doing business with you, becoming your friend or trusting you are made in less than one second based on first impressions. Much of your day is spent giving and receiving information. But what First Impression and Ongoing Impression are you giving? MORE >

    Business Body Language, nonverbal communication that transmits information, is comprised of 5 "broadcast centers."

    The interactive presentation workshop includes lecture, individual practice, small group work, and real life examples.

    Leave the session with mastery of 9 new business body language skills.

    The workshop agenda includes:
    - The Power of First Impressions
    - The Five Broadcast Centers of the Body
    - Understanding the importance and key elements of each Broadcast Center
    - Interpreting the body language that you are seeing in another person
    - Sending the body language messages that you want to broadcast
    - Making sure your interpretation of a body language message is the right one
    - Mastering 9 Business Body Language skills to use today

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  • Old Scams, New Tricks: Defending Against Modern Financial Fraud and White-Collar Crime

    Martin Hellmer, Former FBI Agent and Managing Director, SunHawk Consulting

    Financial crimes are as old as money itself—but as technology advances, so do the methods of deception. Ponzi schemes quickly found new life in the world of cryptocurrency. The infamous “Nigerian Prince” advance fee scam seamlessly transitioned from fax machines to email, text messages, and social media DMs. Affinity frauds—targeting victims through shared beliefs or communities, such as religion—continue to thrive, often peddling completely fictitious investments. MORE >

    Scams may use new tools, but their core tactics stay the same. During his career as an FBI Special Agent, Martin investigated complex financial crimes that frequently crossed borders and exploited the interconnected global economy. His work included dismantling Ponzi schemes, exposing fraudulent investment operations, and following the money through webs of deception.

    Drawing from decades of hands-on experience, Martin offers audiences an insightful and engaging overview of the most common white-collar crimes, the red flags that signal trouble, and practical strategies to avoid falling prey. Whether speaking to business professionals, compliance teams, or the general public, Martin delivers real-world lessons with clarity, credibility, and just the right touch of storytelling.

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  • Grace in Gravity: Cultivating Trust in Uncertain Times

    Cyd West, Executive Director, World Academy for the Future of Women

    Cyd West, a specialist in business and linguistics, presents ways to enhance our communication skills that are pertinent to every leader whose workforce feels affected by recent events and headlines.

    Today’s headlines: MORE >

    • Layoffs have decimated Cotech. Many of the remaining workers are immobilized by fear of losing their jobs through more layoffs or even company closure. John Powers, the CEO, thinks the situation can be turned around but he cannot make it with the current levels of productivity.

    • Employees of Medico have accepted a 1% cost of living increase in lieu of performance increases (usually between 4-6%) in order to protect their jobs during a downturn in the market. They soon find out the CEO of Medico was awarded a $6 million dollar bonus from the Board of Directors.

    These events occur every day and are highly publicized. They affect the culture in companies across the world. Uncertainty is airborne and contagious in the workplace. The costs of high turnover and productivity loss from poor morale are mounting.

    Cyd covers:

    • the “controllable” causes of uncertainty.
    • what employees want from their leaders during difficult times.
    • how a leader’s communication and behavior affect employee’s anxiety levels.
    • methods to solicit feedback and evaluate how our communication is perceived.

    Awareness of how our words and actions are interpreted during stressful times allows us to manage perceptions of our own reputation as well as the commitment of an organization to it’s workers, customers and partners. Opportunities abound to enhance these relationships through a realistic self-assessment and strategic communication.

    Recent research has unveiled a wealth of information for leaders who seek to motivate and inspire. Furthermore, there is a direct correlation to the bottom line. The common denominator in these findings is authentic and honest communication from successful leaders – as well as adopting the behaviors to support their messages.

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  • Challenging Your Top Performers

    Rachel Weiss, Founder, Executive Consultant, The Human Manager

    Most managers focus on the lower performers when it comes to performance management, and they need a lot of coaching time and energy. The employees you want to retain, your top performers, often get lost in the mix since they're doing good work already. But if you're not challenging them, they may leave to go somewhere they will get professional development. This can also be an interactive workshop. MORE >

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  • From Functional to Fabulous

    Angela Sticca Snyder, Founder & CEO, Taxanista

    How systems & procedures streamline & propel your business with the ability to handle twice the volume. Position yourself for the next level of growth with the infrastructure to support you.

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