The workshop covers four key engagement building activities for any organization-: 1. Conducting Effect Meetings; 2. Knowing your employees; 3. Recognizing Positive Behaviors; 4. Holding Everyone Accountable.

Participants learn the 5 steps to the successful application of Active Listening. Active Listening does not come naturally to most people. The workshop provides the opportunity for learners to practice Active Listening in the safe environment of the meeting through carefully constructed exercises.